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Job Opportunity Technical Coordinator at ISS, Utrecht, Netherlands

About the Company Jobs for Humanity – Fostering Inclusive Employment

Jobs for Humanity is committed to establishing an equitable and just employment environment. In line with this mission, we are dedicated to extending this job opening exclusively to individuals representing the following communities: Refugees, Neurodivergent individuals, Single Parents, Individuals with Blind or Low Vision, Individuals who are Deaf or Hard of Hearing, Black, Hispanic, Asian communities, Military Veterans, the Elderly, the LGBTQ+ community,and Individuals impacted by the justice system. This position is available for candidates who are legal residents of and authorized to work in the country where the job is situated.

Company Overview: ISS

Role and Responsibilities: Technical Coordinator As a Technical Coordinator based in Utrecht, Netherlands, you will serve as the primary contact for technical services at our distinguished clientele. This multifaceted role encompasses four core domains:
  1. First-Line Reports Coordination and Administration

    • Handle and manage all initial technical reports efficiently.
  2. Supervision of Service Technicians, Partners, and Suppliers

    • Oversee the activities of our service technicians, collaborators, and suppliers.
  3. Guidance for Partners and Specialized Suppliers

    • Provide guidance and support to our partners and specialized suppliers.
  4. Monitoring of GBS and Other Systems

    • Regularly monitor and assess the Global Business Systems (GBS) along with other relevant systems.
As a Technical Coordinator, your role extends to being a valuable partner for our Site Managers, partners, and suppliers. Proficiency in directing complaints and resolving malfunctions to the appropriate stakeholders falls under your purview. You bear the responsibility for upholding critical aspects such as safety and the quality of our technical services’ execution.

Qualifications and Skills Required

In the capacity of a Technical Coordinator, your primary interactions will occur at the operational levels of the organization. Hence, possessing a keen understanding of the workplace dynamics is crucial. Your proactive and collaborative nature will play a pivotal role in your success.

Key qualifications include:

  • Completion of an MBO-4/HBO technical training program.
  • A minimum of 5 years of experience in the installation or a related industry.
  • Proficiency in safety management, including possession of a VCA diploma.
  • Strong command of both spoken and written Dutch and English.

What Awaits You

At ISS, we foster an environment characterized by openness and informality. Accessibility is a cornerstone of our organizational culture, ensuring that individuals at every level can engage with one another. Diversity is a core value we uphold. We are dedicated to nurturing your personal growth through coaching and training initiatives. In addition, we offer an attractive compensation package that includes a competitive salary, 25 vacation days, 13 ADV (Additional Non-Statutory) days, provision for a laptop and smartphone, pension benefits through M&T and a lease car. If this resonates with you, we encourage you to apply for the role of Technical Coordinator and embark on a fulfilling journey with us!



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